24/7 Emergency Roof Repair in Kansas City

Move what you can out from under the leak and get a container under the drip. If water is pooling in a ceiling and the drywall is bulging, put a bucket underneath and puncture the low point with a screwdriver to release it in a controlled way. A bulging ceiling that lets go on its own makes a far bigger mess than a drained one.

Cut power to the affected area at the breaker if water is anywhere near fixtures or outlets. Photograph everything before you move it or clean it up, because that documentation is what the claim rests on.

Then call. Do not get on the roof yourself in the dark, in wind, or on a wet slope. More people are injured trying to tarp their own roof in a storm than by the storm itself.

Tarping is stabilization, not repair. The purpose is to stop water entering the building while the claim gets filed, the adjuster comes out, and the permanent repair gets scheduled. A properly installed tarp is fastened at the high side above the damage, run over the ridge where necessary, and secured so wind cannot get under it. A tarp weighted down with bricks is not a tarp, it is a sail waiting for the next gust.

We photograph the damage before we cover it, because once the tarp is on, the adjuster cannot see what is underneath. That set of photographs is frequently the difference between a claim that gets paid on the full scope and one that gets argued about.

Roofs fail at inconvenient times. Storms in this metro arrive in the evening and overnight far more often than they arrive at ten on a Tuesday morning. A company with weekday office hours takes your message at two in the morning and calls you back at nine, by which point water has been running into the house for seven hours.

Our line is answered live, around the clock, throughout the Kansas City DMA, not just the close-in suburbs. A roof open at midnight in Harrisonville or Leavenworth is the same emergency as one in Overland Park.

When a flat roof starts leaking into a store, an office or an apartment building, the damage is not just the roof. It is inventory, equipment, tenants and lost business hours. Our first job on a commercial emergency is to find where the water is entering and stop it, usually at a seam, a curb flashing around a rooftop unit or a backed-up drain, and then protect the interior.

Once the building is dry we come back in daylight to document the damage, mark it on a roof plan and price a permanent repair. That documentation is what your insurance carrier will ask for.

A tarp that is nailed through its face or left loose will cause as much trouble as it prevents. We secure tarps with battens fastened along the edges, run them over the ridge where possible so water sheds off rather than under, and cover the full damaged area plus a margin around it.

A properly installed tarp is meant to hold until the permanent repair, not forever. Insurance policies generally expect homeowners to take reasonable steps to prevent further damage, and an emergency tarp with photos is often exactly that step.

After hail or high wind, phone lines across the metro get busy and out-of-town crews arrive. Calls to our line are answered by a person at any hour, and emergencies are triaged by severity: an open roof or active leak comes before a cosmetic repair. We photograph everything before, during and after the temporary work.

We respond throughout the metro, including the Northland and Johnson County. Call 816-572-9500 on the Missouri side or 913-281-6000 on the Kansas side. Our local office is at 7440 NW River Park Drive in Parkville.